SHIPPING & DELIVERY INFORMATION
We strive to deliver your purchase with excellent service every time. We ask that you inspect your delivery and provide a signature upon receipt. When ordering, please provide a daytime phone number to arrange a delivery appointment. We will not charge your account until your order has shipped.
We ship most US orders to arrive via UPS in 3-7 business days. Orders are shipped Monday-Friday.
ALASKA & HAWAII
Most items shipped to AK and HI are delivered via US Postal Service. Some oversized or heavy items cannot ship outside the continental US. For deliveries to Alaska and Hawaii, please add an additional 10-14 days.
Please call 480.767.3710 to place an order for APO, FPO or DPO addresses; unfortunately, we cannot process these orders online. Oversized items and items that ship directly from our vendors cannot be shipped to PO boxes. Rush delivery is not available.
All items ship to Canada from the US. An additional charge will be applied to your order confirmation noting all applicable combined federal and provincial sales tax rates based upon the location to which the order is being shipped. All provinces except Ontario, Prince Edward Island, New Brunswick, Nova Scotia and Newfoundland have 5% GST (Goods & Services Tax) added to all orders. The following provinces have PST (Provincial Sales Tax) added to all orders: British Columbia (7% PST), Manitoba (8% PST), and Saskatchewan (6% PST). New Brunswick, Newfoundland, Nova Scotia and Prince Edward Island have 15% HST (Harmonized Sales Tax) added to all orders. Ontario has 13% HST (Harmonized Sales Tax) added to all orders. Quebec has 9.975% QST (Quebec Sales Tax) added to all orders. These applicable tax rates are subject to change.
For the Calgary, Edmonton, Toronto and Vancouver metropolitan areas, allow 1-2 weeks for delivery of stocked items. Rush delivery is not available for orders shipping to Canada. Select items cannot ship to Canada. Please contact Customer Service at 480.767.3710 for further information.
Unfortunately, we only ship to the US, Canada, and APO or FPO addresses. We do not ship to the US Territories, including Guam, Puerto Rico and the US Virgin Islands. If you have further questions, please contact Customer Service at 480.767.3710.
We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability date changes. Please contact Customer Service at 480.767.3710 for additional information.
STANDARD SHIPPING - US DELIVERIES
Items will be charged a shipping fee per order based on the chart below. The total value of these items determines your shipping rate. Unfortunately, we cannot ship outside the US and Canada, or to the US Territories, including Guam, Puerto Rico and the US Virgin Islands.
US STANDARD DELIVERY SHIPPING RATES
ITEM TOTAL - US SHIPPING
Up to $15 - $7.50
$15.01 to $25 - $12.80
$25.01 to $49 - $17.60
$49.01 to $59 - $21.75
$59.01 to $89 - $23.75
$89.01 to $109 - $26.10
$109.01 to $195 - $27.50
$195.01 to $295 - $35.00
$295.01 to $500 - $50.00
$500.01 and up - $75.00
2-DAY & 1-DAY RUSH - US DELIVERIES
For an additional fee, we can ship orders received by noon MT (Mon-Fri) to arrive in 2 to 3 business days, or to arrive the next business day. If you order on a Saturday or Sunday, your order will be processed on the next business day. Rush delivery is not available for APO/FPO addresses, PO boxes or Canada. Overnight delivery is available to most locations in the continental US.
2-DAY & 1-DAY RUSH DELIVERY RATES
ITEM TOTAL - 2-DAY FOR US DELIVERIES/1-DAY FOR US DELIVERIES
Up to $15 - $29.95/$39.95
$15.01 to $25 - $32.00/$42.00
$25.01 to $45 - $34.50/$44.50
$45.01 to $65$ - 38.00/$48.00
$65.01 to $90 - $42.00/$52.00
$90.01 to $125 - $46.00/$56.00
$125.01 to $200 - $50.00/$60.00
$200.01 to $350 - $60.00/$70.00
$350.01 to $500 - $75.00/$85.00
$500.01 to $650 - $90.00/$100.00
$650.01 to $800 - $105.00/$115.00
$800.01 to $1,000 - $120.00/$130.00
Over $1,000 - $124.00/$134.00
CANADA: Rush Delivery does not apply to shipments to Canada.
For stocked items we do not charge your credit card until your order has shipped.
All prices in are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.
RETURN & EXCHANGE POLICY
At Mindset, we take pride in the exceptional quality and attention to detail in design, material and construction of our offerings.We are committed to customer satisfaction.
Please note that proof of purchase is required for a refund. Upon return, your item will be inspected, and exchanges, credits and refunds will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state and local laws. Shipping charges are non-refundable with the exception of damaged or defective merchandise. Return shipping and re-stocking fees may apply.
When returning an item, please call customer service at 480-767-3710 to obtain a Return Authorization Code and further instructions. Pack your return securely and be sure to ship it via insured US Mail or UPS Ground. Retain your shipping receipt for your records.
Should you decide to cancel a return and keep the item after a refund was issued, we reserve the right to charge your credit card in the amount of the refund issued.
We accept returns for items purchased within 30 days, with proof of purchase.
CLEARANCE ITEMS & FINAL SALE ITEMS
Clearance/Final Sale items will be clearly marked. All clearance/final sale items cannot be returned.
All prices are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change.
There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.
hotel linens and towels